Delivery and shipping
Orders are usually ready for shipment within 1-3 business days from Monday to Friday, regardless of the recipient country
As soon as your order leaves our logistics, you will receive an e-mail notification with your DHL shipment number and a DHL tracking link. You can track the status of your shipment by clicking on the link or by entering your shipment number in the DHL tracking portal
DELIVERY TIMES:
Germany & EU countries: 1-3 business days
European countries outside the EU: 5-7 working days
International: up to 7-10 business days
SHIPPING COSTS:
Free shipping from 100 EUR: Germany, Austria, France, Belgium, Netherlands, Luxemburg & all other EU countries
Free shipping from 100 EUR: Switzerland & Greatbritain
Orders under 100 EUR: 4,90€ Germany
Orders under 100 EUR: 9,90€ Austria, France, Belgium, Netherlands, Luxemburg & all other EU countries
Orders under 200 EUR: 14,90€ Switzerland* & Greatbritain*
European countries outside the EU*: 19,90€
International*: 39,90€
If items are not available, please contact customer service [email protected] for estimated delivery dates. Please note that by default we ship all items in one package. If you wish a partial delivery, please contact our customer service.
*For deliveries outside of the EU, customs duties may apply and you may incur additional costs. Please check with the relevant authorities for details.
Christmas Special - Extended right of withdrawal: For all orders that were placed between 01.12.2022 and 23.12.2022 in our store is given an extended right of withdrawal until 07.01.2023. It counts the arrival of the revocation via mail to our customer service. Happy shopping!