Delivery & Shipping
As a rule, orders are delivered from Monday to Friday within 1-3 working days , regardless of the recipient country ready to ship.
As soon as your order leaves our logistics, you will receive a notification by email with your DHL shipment number and a DHL tracking link. You can track the status of your shipment by clicking on the link or by entering your shipment number in the https://www.dhl.de/de/privatkunden/dhl-versandstracking.html portal.
DELIVERY TIMES:
Germany & EU countries: 1-3 working days
European countries outside the EU: 5-7 working days
International: up to 7-10 business days
SHIPPING:
Free shipping from 100 EUR: Germany, Austria, France, Belgium, Netherlands, Luxembourg & all other EU countries
Free shipping over 200 EUR: Switzerland & Great Britain
Orders under 100 EUR: €4.90 Germany
Orders under 100 EUR: 9.90€ Austria, France, Belgium, Netherlands, Luxembourg & all other EU countries
Orders under 200 EUR: 14.90€ Switzerland* & Great Britain*
European countries outside the EU*: €19.90
International*: €39.90
If items are not available, please contact customer service hey@etalon-vert.com to find out the expected delivery dates. Please note that by default we ship all items in one package. If you would like a partial delivery, please contact our customer service.
*For deliveries outside the EU, customs fees may apply and you may incur additional costs. Please contact the relevant authorities for details.